the date and time that you visit our Site; .
the amount of time you spend on our Site; .
the particular pages that you visit; .
the type of browser you use; .
the address of your server;.
the address of the site that you have connected from;
Thank you for visiting Raine & Horne Elizabeth Bay (“Raine & Horne”) website and for taking the time to view our privacy statement (“the Statement”). Raine & Horne Elizabeth Bay respects and is committed to protecting the privacy of our Site’s users. This Statement explains how we collect information about you and how we use it. By visiting and using our Site, you consent to the practices described in this Statement.
Collection of your Personal Information
For the purposes
of this Statement, “Personal Information” means information from which your
identity is apparent or can be reasonably ascertained.
The only Personal Information that we collect is that which you tell us about
yourself when you complete an on-line form, application or survey, when you
participate in any forum that may be accessible through our Site or if you
otherwise specifically provide us with your Personal Information.
Unless you specifically tell us, we will never know who you are. If you are comfortable providing us with information about yourself, enhanced services become available to you which we could not otherwise offer to anonymous users of the site. If you do elect to provide us with your personal information, you have our commitment to your privacy.
Cookies and Clickstream Data
Cookies – We may
use a feature of your browser called a “Cookie”. A “Cookie” is a piece of
information that a web site sends to your browser. Cookies are used to add
functionality, track web site usage and enable us to “personalise” your visits
to our site. Cookies do not in themselves identify you, rather they identify
your computer’s browser.
Most web browsers are set to accept Cookies however if you do not wish to
receive Cookies you may set your browser to refuse them (this may result in you
not being able to access parts of our Site).
Clickstream data - when you browse our Site we may collect and log the
following types of information (“Clickstream data”) including without
limitation:
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the date and time that you visit our Site; . |
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the amount of time you spend on our Site; . |
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the particular pages that you visit; . |
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the type of browser you use; . |
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the address of your server;. |
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the address of the site that you have connected from; |
Raine
& Horne Elizabeth Bay does not use the above Clickstream data or Cookies to
personally identify you. We use the data on an aggregate and anonymous basis for
purposes which include generating statistics, managing the effectiveness of our
Site, identifying repeat visitors, building anonymous profiles of visitors to
enable content (including advertising and promotions) on the Site to be tailored
to them and for market research.
How
we use your Personal Information
Raine & Horne Elizabeth Bay uses your Personal Information in the following
ways:
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to deliver the services you have requested (for example, to provide you with information concerning a property that you have inquired about). In order to respond to such requests, it may be necessary for us to forward your Personal Information to the appropriate independently owned and operated Ray White member or business partner who is best positioned to assist with your particular request. |
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occasionally we will forward to you periodic mailings containing information on new products and upcoming events which we think you will find interesting. If at any stage you decide that you do not wish to receive such mailings, please let us know by following the Opt-Out procedure below and we will ensure that your name is removed from the relevant list; |
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other than as stated in this Statement, Raine & Horne Elizabeth Bay does not rent, sell or otherwise disclose your Personal Information to non-member companies or organisations without having first obtained your consent to do so. |
Opt-Out / Amend Procedure
In each e-mail you receive from us, we will endeavour to attach simple
instructions on how you can immediately unsubscribe from our mailing list. In
any event you can opt-out from receiving promotional material from us by
e-mailing us a at
ian.elizabethbay@rh.com.au to be removed from the mailing list.
Access to your Personal Information
If you wish to view the Personal Information we may hold about you, please send
your request by email to
ian.elizabethbay@rh.com.au
if you wish to amend that information because it is
out of date or incorrect, or if you wish your Personal Information to be deleted
from our database, please email us at the same address.
Security
Raine & Horne
Elizabeth Bay uses all reasonable endeavours to keep secure any Personal
Information which we hold about you and to keep this information accurate and up
to date. Your personal information is stored behind industry standard firewalls
and where applicable protected by user names and passwords.
You can assist us in our security objectives by keeping confidential any user name or password with which Raine & Horne Elizabeth Bay may provide you.
Hyperlinks
This Site contains links to other sites including the sites of Ray White members.
Raine & Horne Elizabeth Bay is not responsible for the content on
those other sites or their privacy practices.
Changes to the Statement
From time to
time we may decide to amend or update this Statement. Where this occurs, we will
post any changes on this page. We encourage you to periodically review this
Statement so that you remain informed of how Raine & Horne Elizabeth Bay is
protecting your Personal Information.
Tell us what you think
The Management
at Raine & Horne Elizabeth Bay welcomes your questions and
comments regarding this Statement. If you have any suggestions as to how we may
improve our privacy practices or if you are of the view that we have not adhered
to this Statement, please let us know at
ian.elizabethbay@rh.com.au
contact details:
Raine & Horne Elizabeth Bay
184 Victoria Street, Potts Point NSW 2011
PHONE: 61 2 9332 2000
FAX: 61 2 9332 2255
E - MAIL:
ian.elizabethbay@rh.com.au